Privacy Policy

Forever Algarve, Unipessoal Lda. respects your privacy and is committed to protecting your personal data.

This website is operated by Forever Algarve, Unipessoal Lda., registered in Portugal under NIPC 518627128 and RNAVT 12513, with our office based in the Albufeira Marina area, Algarve, Portugal.

We process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Portuguese data protection law.

1. Who We Are

For the purposes of data protection law, Forever Algarve, Unipessoal Lda. is the data controller of the personal data collected through this website, including booking enquiries, contact forms and related communications.

2. What Personal Data We Collect

We may collect and process the following personal data:

• your name
• email address
• telephone number
• pick-up and drop-off details
• flight details where relevant to the transfer
• booking and payment information
• any information you provide in contact forms, emails or special requests
• technical website usage data such as IP address, browser type and pages visited

3. How We Collect Your Data

We collect personal data when you:

• submit a booking request
• complete a contact form
• contact us by email or phone
• browse our website
• begin, but do not complete, a booking or enquiry form

4. Why We Use Your Data

We use your personal data to:

• process and manage bookings and enquiries
• provide transfer and related travel services
• communicate with you بشأن your booking or request
• respond to questions and customer service issues
• keep internal records
• improve our website and services
• comply with legal and regulatory obligations

Where you begin a booking or enquiry but do not complete it, we may contact you in relation to that incomplete request.

5. Legal Basis for Processing

We process your personal data where necessary:

• to take steps at your request before entering into a contract
• to perform a contract with you
• to comply with our legal obligations
• for our legitimate interests, provided those interests do not override your rights and freedoms
• where required, on the basis of your consent

6. Sharing Your Data

We do not sell your personal data.

We may share your data only where necessary with:

• drivers or transport providers fulfilling your booking
• payment service providers
• IT, website hosting or support providers
• accountants, legal advisers or professional advisers where necessary
• public authorities or regulators where required by law

All such processing is carried out only where necessary for the operation of our business, provision of services, or compliance with legal obligations.

7. International Transfers

If any of our service providers process data outside the European Economic Area, we will take appropriate steps to ensure that your personal data is protected in accordance with applicable data protection law.

8. Data Retention

We keep personal data only for as long as necessary for the purposes for which it was collected, including for booking administration, legal, accounting and tax requirements, complaint handling, and the defence of legal claims.

When personal data is no longer required, it will be securely deleted or anonymised where appropriate.

9. Your Rights

Under applicable data protection law, you may have the right to:

• request access to your personal data
• request correction of inaccurate or incomplete data
• request erasure of your data where applicable
• request restriction of processing
• object to certain processing
• request data portability where applicable
• withdraw consent where processing is based on consent
• lodge a complaint with the competent supervisory authority

In Portugal, the supervisory authority is the CNPD — Comissão Nacional de Proteção de Dados. 

10. Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, disclosure or alteration.

However, no website or online transmission can ever be guaranteed to be completely secure.

11. Cookies and Website Data

Our website may use cookies or similar technologies to improve functionality, analyse traffic, and improve the user experience.

Where required, you will be given the option to manage your cookie preferences through our website.

A separate Cookie Policy may also apply.

12. Contacting Us About Privacy

If you have any questions about this Privacy Policy or would like to exercise your rights, please contact us using the contact details provided on our website.

You may also contact us by email at:

info@faroairporttransfers4u.com

Or by phone:

+351 919 992 555

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical or operational changes.

Any updates will be published on this page, and the revised version will apply from the date of publication.